/ privacy

Privacy Policy

1. General

With this privacy policy, we inform you about the processing of personal data in connection with our website and our services. This privacy policy applies to the website teels.ch as well as to the TEELS application accessible through it and our services.

If you are domiciled or established in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) may apply in addition. In such cases, we process your personal data on the basis of the applicable statutory provisions.

The data controller is:

TEELS AG Buechholzstrasse 30 8964 Rudolfstetten Switzerland

Email: hello@teels.ch

2. Collection of Personal Data

We primarily process personal data that you provide to us in connection with the use of our website and our services, for example when you:

visit our website
create an account
use our contact form or contact us by email
subscribe to our services

3. Purpose of Data Processing

We use the collected personal data primarily to:

provide and improve our website and services
respond to your enquiries
fulfil contractual obligations
ensure technical security
comply with legal obligations

4. Cookies

We use exclusively technically necessary or functional cookies. On the website, a cookie is used to store your display preference (e.g. light or dark theme). In the TEELS application, cookies are used for authentication and to store user settings.

We do not use any tracking or analytics cookies, and we do not embed third-party services for analytics or advertising purposes.

You can configure your browser to inform you about the setting of cookies or to reject cookies in general. If cookies are disabled, certain functions – in particular signing in to the application – may not be available.

5. Disclosure of Data to Third Parties

We only disclose your personal data to third parties if:

you have given your explicit consent
it is necessary for the fulfilment of a contract
there is a legal obligation
it is necessary to enforce our rights

We may use third-party providers (e.g. hosting providers, email services) who process personal data on our behalf. These providers are contractually obligated to comply with data protection regulations.

Our processors are located in Switzerland or the European Economic Area (EEA). Application data is hosted in data centres within the European Union.

6. Data Security

We take appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss or misuse. Despite these measures, absolute security cannot be guaranteed.

7. Retention Period

We store personal data only for as long as is necessary to fulfil the purposes described or as required by statutory retention obligations.

8. Your Rights

Under applicable data protection law, you have the following rights:

Right of access: You may request information about the personal data we hold about you.
Right to rectification: You may request the correction of inaccurate personal data.
Right to erasure: You may request the deletion of your personal data, provided no statutory retention obligations apply.
Right to restriction of processing: You may request the restriction of data processing under certain circumstances.
Right to object: You may object to the processing of your personal data.
Right to data portability: You may request the release of your personal data in a commonly used format.
Right to lodge a complaint: You have the right to lodge a complaint with a competent data protection supervisory authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC). If you reside in the EEA, you may contact the data protection authority responsible for you.

To exercise your rights, please contact us at hello@teels.ch.

9. Changes

We may amend this privacy policy at any time. The current version is always published on our website.

As of: July 2026